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Boost customer engagement with live chat in Microsoft Teams

When your team needs answers, speed matters. ⚡

This customer story shows how one of the world’s largest universities uses @Microsoft 365 Teams to handle high volumes of student inquiries through live chat — improving efficiency, satisfaction, and scalability.

Watch the video to see how Microsoft Teams is transforming real-time engagement.

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5 Artificial Intelligence (AI) Infrastructure Stocks Powering the Next Wave of Innovation | The Motley Fool

AI is only as strong as the infrastructure behind it. 💪

This article outlines 5 infrastructure companies playing a central role in enabling large-scale AI. Read it to see who’s leading in AI infrastructure and how to prepare your own environment.

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Hackers Trick Victims into Downloading Weaponized .HTA Files to Install Red Ransomware

Think .HTA files are outdated? Hackers don’t. ☠️

This article highlights a concerning trend: Attackers disguising weaponized .HTA files as harmless downloads to bypass security controls. The result is a full ransomware deployment — no user privilege escalation needed.

Read the article to understand how these attacks work and what to do about them.

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Analytics Lessons Learned: How five companies increased data value with unified analytics solutions

What problems do you face getting timely and accurate insights from data? For ideas on how to overcome them, download a complimentary copy of the @Microsoft eBook, “Analytics Lessons Learned.” It shows how five companies overcame data problems by unifying cloud analytics.

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Del Monte Foods improves system uptime by 99.99%, saves 57% on infrastructure, and reduces security risk by 50%

Roadblocks on the path to digital transformation are bound to come up and may include higher-than-expected maintenance costs, scalability problems and performance bottlenecks. That’s when it’s time for an infrastructure reset. Del Monte Foods did it by switching to @Microsoft Azure. Get the story and get inspired by Del Monte’s successes including increasing system uptime by 99.99% and reducing security risks by 50%. 😮

@Microsoft Azure

Del Monte Foods improves system uptime by 99.99%, saves 57% on infrastructure, and reduces security risk by 50% Read More »